Al Nahiya Group | Contract Hire/Long Term

VIP supervisor

Abu Dhabi, United Arab Emirates | Posted on 08/08/2024

Job Information

  • City Abu Dhabi
  • State/Province Abu Dhabi
  • Country United Arab Emirates
  • Zip/Postal Code 51133
  • Date Opened 08/08/2024
  • Target Date 08/23/2024
  • Job Opening Status Inactive
  • Job Type Contract Hire/Long Term
  • Location Abu Dhabi
  • Industry Government/Military
  • Created Time 08/08/2024 14:50

Job Description

  • Guest Relations: Welcome VIP guests and ensure they receive personalized and exceptional service throughout their visit.
  • Team Management: Supervise and train VIP staff, ensuring they adhere to company standards and provide high-quality service.
  • Coordination: Work closely with other departments (e.g., concierge, housekeeping, food and beverage) to fulfill VIP guests' needs and requests.
  • Issue Resolution: Address and resolve any complaints or issues from VIP guests promptly and efficiently.
  • Service Excellence: Maintain a thorough understanding of VIP preferences and tailor services to meet their specific needs.
  • Event Coordination: Assist in planning and executing VIP events, ensuring a seamless and memorable experience for guests.
  • Reporting: Prepare and present reports on VIP activities, guest feedback, and service improvements to management.
  • Budget Management: Monitor and manage the budget for VIP services, ensuring cost-effective operations.
  • Standards Compliance: Ensure all VIP services comply with company policies, procedures, and quality standards.


    • Requirements

  • Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • Experience: Minimum of 3-5 years of experience in a supervisory role within the hospitality or luxury service industry.
  • Skills:
    • Excellent communication and interpersonal skills.
    • Strong organizational and multitasking abilities.
    • Leadership and team management skills.
    • Problem-solving and conflict resolution skills.
    • Attention to detail and a commitment to excellence.
  • Knowledge: Familiarity with VIP service protocols and standards.
  • Other: Ability to work flexible hours, including weekends and holidays as needed.


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